Gold Service

Gold Service

This high level service is ideal for SMEs that require a high degree of support and clarification on employment issues and actions with advice not only on what you can do but how you can do it but also provides you with essential tools to manage the relationship between employers and employees in the workplace and includes:

• Online Employers Guide to HR
• Contract of Employment Template
• Employment Advice Line
• Staff Handbook
• 20% discount on ad-hoc on-site HR Consultancy services

Online Employers Guide to HR

Don’t look any further; all your HR questions can be answered here. The Employers Guide to managing your people is the only guide you'll ever need for effective personnel management. It is written in a clear, uncomplicated style and covers all the HR topics that you will encounter; you don’t need to be an HR trained professional to understand it. It is an essential tool in keeping up-to-date with employment law changes and best practice HR in your organisation today.

All the information is accurate and easy to find as we have categorized all HR issues into Zones. Each Zone contains the relevant articles, letters, forms and policies, case studies and ‘how to’ guides for that Zone.

Key Features:

• More than 300 articles
• HR Policies, Forms and Letters available to download
• Case Studies
• 12 HR Zones
• “How to” Guides
• Weekly HR Update
• Powerful search facility

Contracts of Employment Template

The requirement to provide employees with terms and conditions of employment is governed by legislation and it is essential that they are properly written to reflect the contractual relationship between the employer and the employee. Clear definition defines each party’s responsibilities and obligations and reduces the risk of conflict and employment tribunal claims.

Vizual's HR Consultants will produce a bespoke employment contract template for your use. This contract is designed to be adaptable to different departmental needs and all levels of staff. Should you prefer we can undertake a full review and update of your existing contract documents and would be happy to quote for this additional work.

When you re-subscribe to the service in subsequent years your contract of employment will be reviewed and updated, just resubmit it to us when you renew.

Employment Advice Line

Most of the personnel related problems employers face are about every day employee problems that can be costly in terms of the time and effort required to resolve them. Increasingly, issues of reasonableness and adherence to procedure are critical and judgment by an employment tribunal can leave you exposed to some major costs – the maximum amount for unfair dismissal compensation is currently £68,000 for and unlimited compensation for sex, race, age, sexual orientation or disability discrimination that can be attributed to you or the people you employ.

The process of employing people isn’t getting any easier with increasing legislation covering almost every aspect of employment from recruitment to termination. Not only is this legislation becoming more onerous, employees are increasingly aware of their rights and, there are more opportunities to challenge your decisions through the employment tribunal system.

Vizual’s experienced HR Consultants support employers by providing advice and assistance on employment issues such as absence from work, disciplinary events, dismissal, employment rights, poor performance and redundancies. Specifically our HR Consultants will:

• Ensure you are aware of relevant legislation.
• Advise you about the options you have when dealing with employment issues together with an understanding of the risks and the benefits of undertaking different courses of action.
• Support you with practical guidance and assistance on how to deal with issues.
• Produce draft letters to ensure that key issues are addressed and understood.

The Advice Line is open between 09.00 and 17.30 Monday to Friday excluding public holidays.

New users of the Silver Service will receive a welcome pack, detailing their primary contact and how to utilise the services provided. Your Account Manager will be an experienced, qualified HR Consultant and it is his / her job develop an understanding of your organisation and to ensure that you receive a professional service from the HR Consultants that provide you with help and assistance.

Contacting the Advice Line is by phone and email, where you will simply be asked to verify yourself as a Gold Service Customer by ID or Account Name.

Staff Handbook

Vizual’s HR Consultants will draft a tailor made staff handbook for your organisation covering all HR policies, procedures and personnel administration issues. Staff Handbooks provide both new and existing employees with a useful guide to their terms and conditions of employment as well as employment policies, procedures and workplace rules.

The service is based on Vizual HR providing you with a bespoke, legally compliant handbook incorporating your existing policies. Should you prefer we can undertake a full review and update of your current handbook and would be happy to quote for this additional work.

When you re-subscribe to the service in subsequent years your Staff Handbook will be reviewed and updated, just resubmit it to us when you renew.

New users of the Gold Service will receive a welcome pack, detailing their primary contact and how to utilise the services provided. Your Account Manager will be an experienced and qualified HR Consultant and it is his / her job to develop an understanding of your organisation and to ensure that you receive a professional service from the HR Consultants that will provide you with help and assistance.

Any existing policies will be updated and incorporated into the staff handbook. When you re subscribe to the service in subsequent years your Staff Handbook will be reviewed and updated, just resubmit it to us when you renew.

What does it Cost?

Payment is provided on a single user basis at £1,499 per annum based on an upfront single payment by Credit Card, BACs, or cheque OR for just £135 per month by Direct Debit.

How do I get started?

Call one of our consultants on 0844 7700 270 to discuss your requirements in full or email us at hrupdate@vizualhr.com giving us your contact details.